Ice Lake and Tiger Lake chipsets have native Thunderbolt support and do not use this driver.This is for computers that support Thunderbolt 3 technology.Intel Thunderbolt Controller Firmware Update Utility Realtek USB GBE Ethernet Controller Driverĭell Docking Station Firmware Update Utility Table 1: Docking Station Drivers and Firmware. Test the docking station to see if the issues are resolved.Power cycle the docking station after the firmware is updated.The docking station must be connected to the computer during the update process to detect and install the docking station firmware.Dell drivers can also be manually downloaded and installed from the Dell Support website. Run SupportAssist (for all models), or Dell Command | Update (for Precision, XPS, and Latitude) or Dell Update (for Vostro, Inspiron, and G-Series) to update the computer BIOS and drivers for both the Dell computer and Dell docking station.Run Windows Update to ensure that the operating system is up to date.Windows Operating System and Dell driver updates: See the User Manual of the laptop to verify that the USB-C port on the laptop supports Thunderbolt 3 protocol. Thunderbolt 3 - Thunderbolt docking stations must be connected to a Thunderbolt 3 port on the laptop.See the user manual to verify if the USB-C port on the laptop supports this either DisplayPort over USB-C alternate mode or Thunderbolt 3. USB-C docking stations may also be connected to a Thunderbolt 3 port on the laptop. USB-C docking station - USB-C docking stations may be connected to a USB-C port that supports DisplayPort over USB-C alternate mode.Ensure that the docking station is connected to any of the USB 3.0 ports that is available on the laptop. Universal USB docking station - Universal USB docking stations work with USB 3.0 ports.This connector is at the bottom of the laptop. Dell E/Port docking station - This proprietary docking interface is available on select Dell Latitude and Dell Precision E-series laptops.It is important to ensure that the docking station is connected to the correct port. Ensure that the docking station is connected to the correct port on the laptop. Only select Dell laptops support WiGig technology.Ĭonnect the docking station to the laptop.
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